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Our employees are our biggest asset and their contributions are critical to our success. We pursue this strategic pillar through the following focus areas: talent attraction; talent retention, safety, health and well-being, diversity and inclusion and volunteering.

We value teamwork and an open culture, and we encourage our employees to engage with one another and with the wider community through interdepartmental activities and volunteer initiatives. The Community Ambassador Programme is an employee-led volunteer initiative organises activities to make a difference to our communities. Through nominations made by our employees, the Community Caring Fund is able to provide support to lesser-known NGOs and charity projects.